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Q Can we customize products or packaging logos?
A We provide customized product services, and will create design drafts and new molds according to customer needs, confirm customization, and produce orders. At the same time, we can design packaging according to the customer's brand.
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Q What payment methods does the company support?
A Our company usually accepts payment through T/T method. The specific payment method for the order can be discussed in detail
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Q Can we get some samples? Free or any charges?
A Yes , You can get free sample if we have in stock.
If the sample needs to be customized. It should be paid for the sample.
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Q What shipping method can i choose? How about the shipping time?
A For small order, By express like DHL, UPS, TNT. FedEx etc. about 3-7 days . by air about 7-12 days. By sea about 15-35 days
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Q How can you guarantee your quality?
A Normally we will send you a sample to confirm eventing first we will make the big order exactly .We also suppaort customers in conducting quality inspections.
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Q What about the lead time for the sample and big order?
A 1-3 days if we have sample in stock.7-30 days for new produced sample.15-30 days for the big order